Seatrade Europe Conference Programme 2019

Timetable 2019

The programme overview 2019 as pdf for download.

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11.09.2019
10:00 - 10:30
Conference A - Foyer Chicago - Seatrade Europe 2019 Conference

Morning Coffee & Tea

10:30 - 10:40
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Welcome Remarks

Uwe Fischer, CFO, Hamburg Messe & Congress GmbH
Mary Bond, Group Director, Seatrade Cruise
10:40 - 11:00
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Keynote Address by CLIA

Michael Thamm, Chairman, CLIA Europe
11:00 - 12:00
Conference A - Room Chicago - Seatrade Europe 2019 Conference

State of the European Cruise Industry

Kicking off Seatrade Europe 2019, this panel gathers senior industry leaders to address the issue of balancing growth with sustainability, with focus on how quick the industry can adapt and how all stakeholders can work as a community to deliver positive messaging, and what is the true meaning of being “responsible” in an expanding market. The session will also discuss source markets, the orderbook, new ships, port infrastructure and environmental challenges.

Moderator:
Mary Bond, Group Director, Seatrade Cruise

Speakers:
Capt. Michael McCarthy, Chairman, Cruise Europe
Wybcke Meier, CEO, TUI Cruises
Gianni Onorato, CEO, MSC Cruises
Karl J Pojer, Chairman of CLIA Germany & CEO, Hapag-Lloyd Cruises
Gavin Smith, SVP International, Royal Caribbean Cruises Ltd
Michael Thamm, Group CEO, Costa Group & Carnival Asia
12:00 - 14:00
Hall A4 – Plaza - Seatrade Europe 2019 Conference

Lunch

Lunch & Opportunity to Visit the Exhibitors
14:00 - 15:20
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Greener Cruising, sponsored by gmec

14:00 - 14:20: European Cruise Environmental Regulatory Update


This session invites industry expert, Ukko Metsola, to outline the environmental regulatory update in Europe and provide an overview on the implementation of specific requirements for both ports and ships.

Moderator:
Esther Mallach, Partner, Arnecke Sibeth Dabelstein

Speaker:
Ukko Metsola, VP, Government Relations, Europe & Asia-Pacific, Royal Caribbean Cruises Ltd

14:20 - 15:20: How Ships and Ports Adapt for a Greener Future


Focusing on ports and ships’ commitments to achieve environmental sustainability and the dynamics among each stakeholder, this session features practical case-studies on how the industry strives to be responsible followed by discussion on challenges that need to be addressed and how we can go above and beyond the regulations.

Speakers:
Claus Bødker, Director, Cruise Baltic
Arantxa Garcia, Head of Sustainable Development, Intercruises / TUI Destination Experiences
Kathleen Pessolano, Director, Strategic Partnerships, Global Sustainable Tourism Council
Michele Francioni, SVP, Cost Efficiency & Process Improvement, MSC Cruises
Sacha Rougier, MD, Cruise Gate Hamburg
Hansjörg Kunze, VP Communication & Sustainability, AIDA Cruises
14:30 - 16:00
Halle A3, MARINE INTERIORS Forum - MARINE INTERIORS 2019 Conference

How Design Helps to Convey, Define or Create Brand Identity

Designers who thrive in the competitive cruise shipbuilding space share their stories on how they interpret brand values into design ideas and help to create unique identities for each cruise brand.


Speakers:
David McCarthy, Director of Marine Projects & Communications, AD Associates
Nahal Kadora, Deputy Project Manager, Tillberg Design
Timo Hogestraat, Junior Partner, Partner Ship Design
Trevor Young, Vice President, MSC Cruises


Moderator:
Tal Danai, CEO, ArtLink

15:20 - 15:30
Conference A – Foyer Chicago - Seatrade Europe 2019 Conference

Coffee Break

Coffee Break & Opportunity to Visit the Exhibitors
15:30 - 17:00
Conference A - Room Chicago - Seatrade Europe 2019 Conference - Seatrade Europe 2019 Conference

River Cruising in Europe: How to Cope with Safety and Sustainability Challenges

This session investigates what is trending in the European river cruising scene, and addresses the safety and sustainability concerns within this growing sector.

Topics which will be discussed during the session include:

• What are the current state and perspectives of the European river cruise industry?
• What is the current rivership shipbuilding and design trends and how can we make it more attractive for young demographics and families?
• What can be done to reduce the environmental footprint of rivership operations?
• How to optimise passenger handling at hotspot destinations?
• Updates to the safety regulations
• Challenges resulting from increased traffic on certain river sections and how to deal with them
• Crewing - how to source sufficient and motivated people on board and offshore?
• Development of the industry's European and overseas source markets
• New rivers and destinations - how can the industry grow off the beaten tracks?

Moderator:
Frederik Erdmann, Correspondent, Germany & River Cruising in Europe, Seatrade Cruise

Keynote address:
Ben Wirz, MD, Global River Cruises/Uniworld

Speakers:
Ben Wirz, MD, Global River Cruises/Uniworld
Guido Laukamp, CCO, NICKO Cruises
Alfred Hostmann, Wärtsilä SAM Electronics GmbH
Monic van der Heyden, Commercial Manager Cruise, Port of Amsterdam
Rudi Schreiner,President & Co-Owner, AmaWaterways
12.09.2019
09:00 - 09:30
Conference A - Foyer Chicago - Seatrade Europe 2019 Conference

Morning Coffee & Tea

09:30 - 10:30
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Small is Beautiful - Does Size Matter? Catering for Smaller Ships in Ports and Destinations

This session dives into the subject of welcoming smaller ships, looking into how both large and small ports and destinations manage the small ship experience. In addition, this session will cover the latest trends in expedition, luxury and other niche products.

Moderator:
Liz Gammon, Marketing Consultant & Industry Influencer

9:30 - 9:40: Case-Studies: How to Manage Small Ships Experience at Ports?


Speakers:
Susana Gutiérrez, General Manager, Malaga Cruise Port
Eva-Britt Kornfeldt, Director, Visit Svalbard & Visit Oslo

9:40 - 10:30 Panel Discussion


Speakers:
Susana Gutiérrez, General Manager, Malaga Cruise Port
Eva-Britt Kornfeldt, Director, Visit Svalbard & Visit Oslo
Justin Poulsen, VP, Strategic Pricing & Itinerary Planning, Silversea Cruises
Gina Dunnett, Director, Land Product Development, Azamara Club Cruises
Saskia Vrolyk, Senior Product Manager, Noble Caledonia
Rob Kritzman, Itinerary Planner, SeaDream Yacht Club
10:30 - 12:00
Hall A3, MARINE INTERIORS Forum - MARINE INTERIORS 2019 Conference

How to Design to Comply

One of the top challenges for marine interior designers is to stay compliant while delivering aesthetically pleasing design. Join the session to learn from designers' top tricks with examples on how beautiful design goes hand in hand with regulations and how to avoid common pitfalls.


Moderator:
David McCarthy, Director of Marine Projects & Communications, AD Associates


Speaker:
Marco de Jorio, President & CEO, De Jorio Design
Antonio di Nenno, Lead Architect, MSC Cruises
Carl-Gustaf Rotkirch, CEO, Helsinki Shipyard Oy


10:30 - 10:45
Conference A – Foyer Chicago - Seatrade Europe 2019 Conference

Coffee Break

Coffee Break & Opportunity to Visit the Exhibitors
10:45 - 12:00
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Roundtable Discussion - How do We Create Effective Dialogue Among Cruise Lines, Ports and Cities ?

This interactive and captivating roundtable session encourages representatives from the port, city and destination community to participate in a constructive and honest dialogue with the cruise lines.

Industry expert, Luis De Carvalho, will chair this engaging session by examining two case studies which will be used during each roundtable discussion. The case studies for review include:

Case study 1: Top things to consider when establishing an effective cruise region
Case study 2: Destination management – could the Dubrovnik model be the future?

Each roundtable will be moderated by a senior cruise line executive who will lead and encourage discussion on the challenges faced by ports, cruise lines and cities, and how effective dialogue among stakeholders can result in successful outcomes.

Chairperson:
Luis De Carvalho, CEO, Bermello Ajamil & Partners Europe

Table Moderators for Case Study 1:
Emilio Freeman, VP Destinations & Revenue Management, SeaDream Yacht Club
Federico Bartoli,Itinerary Planning Director, Costa Crociere
Frédérique Patry, Manager Itinerary Planning, Silversea Cruises
Martin Lister, Head of Itinerary Planning & Destination Experience, Fred. Olsen Cruise Lines
Helen Beck, VP International Sales and Marketing, Crystal Cruises

Table Moderators for Case Study 2:
Gianluca Suprani, Head of Global Port Development & Shore Activities, MSC Cruises
Adam Sharp, Head of Business Development – EMEA, Royal Caribbean Cruises Ltd
Remco Buis, SVP - Port Operations & Development, Carnival Maritime GbmH
Michel Nestour,VP, Carnival Corporation & plc
Sandra Weir, VP Destination Development and Government Relations, Norwegian Cruise Line Holdings Ltd

Guest Moderator:
Airam Díaz Pastor, President, Medcruise & Commercial Director, Port Authority of Santa Crus de Tenerife, MedCruise Association
12:00 - 14:00
Hall A4 – Plaza - Seatrade Europe 2019 Conference

Lunch

Lunch & Opportunity to Visit the Exhibitors
14:00 - 15:00
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Sustainability with a Twist – How to Future-Proof the Cruise Sector from a Recruitment, Talent Pipeline and Business Leadership Perspective

Whether for onboard crew members or shoreside staff, the need for sourcing and developing leaders in each respective sector within the cruise industry is constant. Following the industry’s continuous growth, it is essential that businesses take real-time and ongoing leadership development as a critical priority. But is your organisation ready to welcome onboard its future leaders? Is it articulating and rewarding the right behaviours? Is it measuring the right outcomes, and does it know where skilled and compatible talent comes from? Join this session to learn how to align your people practices with the organisational goals and broader business strategy.

Moderator:
Thomas Mielke, MD, AETHOS Consulting Group

Speakers:
Amaury de Williencourt, National Manager France & Monaco, Intercruises Shoreside & Port Services
Hans Lagerweij, President, Albatros Travel
Adam Sharp, Head of Business Development – EMEA, Royal Caribbean Cruises Ltd
Per Bjornsen, Director, V.Ships Leisure
15:00 - 15:15
Conference A – Foyer Chicago - Seatrade Europe 2019 Conference

Coffee Break

Coffee Break & Opportunity to Visit the Exhibitors
15:15 - 16:15
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Exploring the Terminal of the Future

Join this session to sneak a peek into the future of cruise terminals and be inspired by forward thinking terminal projects and state-of the-art terminal operations’ updates.

Moderator:
Mark Robinson, CCO, Global Ports Holding

Speakers:
Figen Ayan, VP - Cruise Operation, Galataport Istanbul
Mark Ittel, SVP Ports and Maritime, Bermello Ajamil & Partners Europe
Miguel Reyna, AVP Commercial Dev. & Construction , Royal Caribbean Cruises Ltd
Elisabetta De Nardo, VP Port Development, MSC Cruises
13.09.2019
09:30 - 10:00
Conference A – Foyer Chicago - Seatrade Europe 2019 Conference

Morning Coffee & Tea

10:00 - 11:00
Conference A - Room Chicago - Seatrade Europe 2019 Conference

Top Tips to Create ‘Experiential Shorex’

Research shows modern cruisers are attracted to trips that are experiential – whether that is traveling in small intimate groups or using immersive tools to explore the destination fully. Our experts in the session will share what principles they stick with when creating the hard-to-resist shorex as they dive into the topics:

• Shorex marketing - How to make your shorex stand out from the crowd and keep ahead of the competition
• Sustainability - How to translate sustainability into a land-based programme?
• Improving shorex experiences through digitisation and technology
• The strategy behind product development - covering research platforms, timeframes and the decision-making process behind launching new products based on brand objectives
• Tour guides and local resources - How to tackle the challenges of tour guide shortages? How do you adjust to the volume limitations on marquee attractions?
• Authenticity of experiences vs larger ships - the value of creating authentic experiences ?

Moderator:
Carmen Morosan, Global Shorex Manager, Intercruises Shoreside & Port Services

Speakers:
David Vass, SVP Worldwide Cruise Business & Operations, Abercrombie & Kent Destination Management
Adria Bono, Senior Director Destination Experiences, Silversea Cruises
Elena Vlad, Director, Shore Excursion Product Development & Operations, Holland America Group
Jean-Pierre Joubert, Head of Shore Excursions, MSC Cruises